Cenotes de San Anselmo, located in the state of Yucatan, is responsible for collecting your personal data, determining how it is used, and protecting it.

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter referred to as the 'Law') and its Regulations, we kindly request you to carefully read the Terms and Conditions contained in this Privacy Notice (the 'Notice'), as this Notice contains the terms and conditions applicable to the Personal Data collected by Cenotes de San Anselmo, in case you grant your consent. Your personal information will be used to provide the services and products you have requested, inform you about changes to them, and evaluate the quality of the service we provide.

As part of its normal activities, and in accordance with its lawful corporate purpose, Cenotes de San Anselmo collects and stores information considered as Personal Data in some cases, in terms of the Law, and therefore, said Company is subject to its regulations. The Personal Data that you provide to the Controller, or that are generated through visits to the Cenotes de San Anselmo site, will vary in each specific case depending on your activities on the site, and will be as follows:

If you submit comments through the contact form, the following Personal Data will be collected and stored: a) General Data: Full name (as provided by you), your email address, and any other information you enter in the comments. In all cases, the accuracy and truthfulness of the Personal Data collected will be your responsibility, as you have access to your social media profiles and enter your nickname. b) In all cases, when accessing the Cenotes de San Anselmo site, data will be collected through Cookies and Web Beacons. These elements collect the IP address, your browser type and operating system, the internet pages you visit, browsing and consumption habits and patterns, the links you follow, and the site you visited before entering ours. From all the Personal Data mentioned above, a user profile is created, which is used for the purposes described below.

Sensitive Personal Data. Cenotes de San Anselmo does not collect Sensitive Personal Data. Your Personal Data will be used and processed for the purposes explicitly described below: Primary Purposes: a) If you fill out the contact form, to contact you, address your inquiries, and propose a potential business relationship based on your needs or those of the company you represent. Secondary Purposes: a) To identify you, locate you, communicate with you, contact you, send you information, as well as for statistical and scientific use (metrics analysis); b) To conduct, either directly or through its affiliates or any third party, studies on the interests, behaviors, and demographics of the Data Subjects, in order to better understand their needs and interests and offer better news services; c) To enhance our initiatives and business strategies; d) To analyze the internet pages visited, searches made by Data Subjects, and to improve our content and article offerings, including their personalization, presentation, scheduling, and services; e) To send information via email regarding relevant news or events.

Cenotes de San Anselmo will not transfer your Personal Data without your consent, although it may use them for purposes that rely on third parties, such as statistics and newsletter distribution, without transferring said Data. If you do not consent to the transfer of your personal data as described in this privacy notice, you may request it through your support account.

The handling of Personal Data will be indefinite from the date you provided them to the Controller, and of course, you may oppose it at any time you deem appropriate for the purpose of blocking and canceling them. Once you provide your Personal Data to the Controller through any means, we inform you that these will be kept in a CRM system within the site's own archive, with access limited only to the Controller. Your personal data will be treated at all times in a lawful manner and observing the principles of Legitimacy, Consent, Information, Quality, Purpose, Loyalty, Proportionality, and Responsibility, in compliance with the Law.

Any questions regarding this Notice, your Personal Data and its processing, or how to exercise the rights described below, can be addressed by calling 9911112030, 24 hours a day, 365 days a year on business days, as applicable. You will have access to your Personal Data and/or Sensitive Data at all times, either to request their rectification, cancellation, opposition, or to revoke your consent, in accordance with the provisions of the Law (the 'ARCO Rights'), in writing or electronically, through the procedure you will find here. You must address your request to Cenotes de San Anselmo or to the email address provided. Juridico@residencialsananselmo.com  Here's a translation of the request for additional documentation and the process for handling personal data requests: "You must accompany this request with the following: a. A photograph or scan of your official identification with a photograph and autograph signature, or if acting on behalf of someone else, also attach a copy of the notarized power of attorney and/or registered with the corresponding Public Registry, and if applicable, the articles of incorporation. b. Scan or photograph of a proof of address. In your letter, you must: i) Provide your name or business name and provide a physical address for sending the response, communications, documentation, and replies; ii) Let us know the Personal Data you wish to access, rectify, cancel, review, oppose treatment, or revoke consent for; iii) State whether you know or remember the purpose for which you provided them and the name of the Controller to whom you delivered them; iv) Clearly, respectfully, and concisely state your request and provide any other information or document that facilitates the location of your Personal Data. The Controller will have a period of twenty days, counted from the date of receiving the request, to resolve it or request further information. If your request is deemed appropriate because you have proven your identity and your Personal Data could be found in our database, it will be executed within a maximum period of fifteen days. The Controller will keep you informed of the process whenever you request it. The response and access to your Data, as well as supporting documents, may be provided to you, upon proof of identity and/or representation, through certified copies by the company and its legal representative, electronic documents, or simple copies. Whenever the request is made electronically, preference will be given to such means for sending responses and resolutions. In the event that the Controller requires using your Personal Data for purposes other than those stated in this Privacy Notice, they will contact you in writing, by phone, electronically, or through any optical, sound, visual, or other means that technology allows now or in the future, and will explain the new uses they intend to give to such information in order to obtain your consent.